PIXMA MG3620 Reset/Change WiFi Connection

[gtifeld]

Hello Experts,

I have a friend with a Pixma MG3620 that was set up by someone else a few years ago on a wireless network. My friend changed ISPs a few months ago and now has a new router, but his printer was never set up to connect to the new access point.

Since the printer does not have a display panel, I can't quite figure out how to connect it to the new router. I looked at the documentation online, but I'm not seeing where those steps are.

How can I connect the printer wirelessly to the new access point/router? Can I change it, or do I need to manually reset the printer to its factory setting so that I'll be prompted to re-connect?

Thank you in advance for any assitance.

[dknoot]

I actually got my MX522 printer reconnected.

Thinking the printer was remembering the MAC address of my modem/router, I had my service provider swap the modem/router.

I changed the SSID and password on the new router to match my previous info - no luck, the printer did not ask for the password.

So I decided to try the "automated" approach using the "Standard Setup."  I pressed the WPS (Wi-Fi Pretected Setup) button on the router when the printer asked for it.  

Bingo, reconnected automatically.

Hope this helps others.

[akhan41]

I just ordered a USB cable to try to solve this problem for my MG 3620 (thinks my SSID is our old ISP, which it used to work with just fine). Emailed support; nothing. If the cable doesn't work, I'll have no choice but to throw this thing out the window and never buy a Canon product again. 😠

[CatO]

Hi,

 I just set up as new router. When I press the wifi button, the power button doesn't flash. I've held it down for a minute. The button under it that flashes when there is a problem will start to flash instead of the power button.

Thanks!

[CatO]

Hi,

 I just set up as new router. When I press the wifi button, the power button doesn't flash. I've held it down for a minute. The button under it that flashes when there is a problem will start to flash instead of the power button

Thanks!

[fjpeooe]

I didn't find this to be helpful. I tried resetting my printer's network on both my iOS device and Android and it didn't work. As soon as it would find my network, it would disconnect and wouldn't finish. 

I ended up finding the desktop setup software: https://support.usa.canon.com/kb/index?page=content&id=ART162917 and was able to set up my printer after connecting it to my computer with a USB cable. 

I hope this helps other people who have the same issue.

[freetechinfo]

Hi,

Also, Click Here for Canon Pixma Printer Setup with Wi-Fi 

[Nene_33]

This steps let me go as far as the photos attached and that’s it; I need to figure out why and what the warning sign means in this process