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PIXMA G7020 not connecting to macs

jaf
Apprentice

We've been able to connect the PIXMA g7020 via LAN to a windows based machine but when we try to connect to our macs, they can't detect the printers. I was able to connect via IP address but then it didn't print. Any suggestions? TIA

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

Can you tell us what version of OSX your "our Macs" are running?

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

One is running Big Sur MacOS 11.. the other OSX10.15. Thanks

Patrick
Product Expert
Product Expert

Hi jaf,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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