11-28-2020 10:11 PM
We've been able to connect the PIXMA g7020 via LAN to a windows based machine but when we try to connect to our macs, they can't detect the printers. I was able to connect via IP address but then it didn't print. Any suggestions? TIA
11-29-2020 10:48 AM - edited 11-29-2020 10:50 AM
Greetings,
Can you tell us what version of OSX your "our Macs" are running?
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
11-29-2020 01:25 PM
One is running Big Sur MacOS 11.. the other OSX10.15. Thanks
12-18-2020 02:08 PM
Hi jaf,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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