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PIXMA E569S scans with VueScan but not with Canon ...

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PIXMA E569S scans with VueScan but not with Canon software

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‎03-06-2024 09:49 PM - last edited on ‎03-07-2024 09:47 AM by Danny

Hi,

I'm using PIXMA E569S on MacBook Pro with Sonoma 14.1.1. I have installed the right softwares and drives - my printer works. I tried VueScan trial to see if the scanner is connected. I am able to scan with that program but not with Canon's own program. It keeps showing the following pop up. Any help?