05-25-2022 05:07 AM
I have been using MIG for quite some time without issue. I use it to auto correct and crop photos that are then saved afterwards. The other day, after doing this, something happened and I do not know why or how. Did I mistakenly click on an action I should not have? I do not know.
Now, when I start up MIG, I get the program's main screen with the Guide Menu, but when I close the Guide Menu, I get an "internal error" message box with "exiting software". Behind that, the main screen shows a vertical row of people images that each has a "register name" above them. After clicking on OK in the error box, that ro of images disappears and I get the error message again, which I click on OK once more to fully shut down the MIG. All of this was done without using my printer/scanner. In fact, it was not even on.
I was using MIG version 3.3.0. I uninstalled this and installed the latest version, 3.6.4 and still got the very same internal error. I tried this twice. It seems a clean install does not work and may have something to do with Windows? After the first time, I updated all drivers to printer scanner even though I do not believe it had anything to do with the error.
I am using Windows 7 (64-bit) and have an MG3500 series printer/scanner.
Any ideas or help would be appreciated as I really like this program for photo editing.
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