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MX340 printer not responding

kajoseph13
Apprentice

I have a MX340 printer that is no longer supported by Canon support staff.   When I send an item to be printed, I get the message . printer not responding. 

3 REPLIES 3

DerrickL
Whiz
Whiz

First question (more to follow) can you print a test page from you printer such as a nozzle check, which you can do from the printer panel itself? If the printer does that without an issue then we can proceed to fix the connection to your device, now come the questions.

What kind of connection you are trying to use? What device and what operating system are you using?

If  you do not have a printer cable that can  connect your printer to  laptop or desktop,  consider purchasing one. It make troubleshooting much, much easier and  in some cases it is the only way to connect a printer to a device. 

printer from panel ok

using windows on a laptop.  wireless connection

DerrickL
Whiz
Whiz

Windows 11? Any recent changes to your WIFI network?

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