06-10-2021 02:03 PM
This is killing me. I don't know what the problem is. I have tried and tried to install the MX 472, but it will not connect to the network or be found. I had this printer work before on another router, but after moving, it won't connect. I hae RESET all data, still it won't be found.
I did manage to see it once in my list of networks, but that was only once. When I try to set up using cableless method, the Canon_ij_Setup shows, but the installation won't find it.
I printed the Network Configuration page and this is what I am seeing:
Wireless Lan - Enable
Connection - Inactive
MAC Address - D8:49:2F:B7:9A:56
Communication Mode - Infrastructure
Encryption - none
WEB Key Length - Inactive
IPv4 IP Address -
and the remaining is all blank.
Anyone could help, please.... This is so frustrating.
06-10-2021 02:13 PM
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06-10-2021 02:21 PM
But I am struggling why it is not showing on my network. Only the Cannon_ij_Setup shows when doing a cableless setup but it disappears after a time out.
06-11-2021 04:29 PM
Please try using the manual method of connecting your PIXMA MX472 to your Wi-Fi:
06-11-2021 04:48 PM
Thanks, but it doesn't work.
When I get to step 8:
When Select access point appears, use the left or right arrows to select the wireless network to connect to:
The printer shows my router but it will not connect. The router offers both 2.4 and 5 G. My computer is usually on 5 G. I haven't experienced this problem before.
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