11-23-2020 10:35 AM
MG7120 printer sometimes displays an IP address and is recognized by devices to print. Then it “loses” its IP address and printer not found by device. Rebooting router, printer, etc. occasionally works but then the problem is repeated usually when printer is idle for a while. Using a Netgear AC 1200 R 6120 router with a wireless connection to printer. They are placed right next to each other physically. Any ideas?
12-18-2020 12:42 PM
Hi essephenn,
If the printer goes into sleep mode, the router may lose connection with the printer. It is recommended that the printer is turned off after use. If this is not an option, please disable sleep mode:
1. Press the Home button on your PIXMA MG7120, if available.
2. Swipe the screen from left to right and tap ECO Settings.
3. Tap Energy saving settings.
4. Tap Auto Power Off and select "Never".
5. Tap Auto Power On and select "On".
01-11-2021 05:37 PM
Thanks. I made those changes and like before it worked (printed) for a short while and then stopped. I do turn the orinter off. Not sure how consistent this is but it seems when it is turned on, the router assigns the IP to the printer but IOS devices just don’t recognize it. Using the same wireless network and turning off/on the device makes no difference. Using a Netgear router and wonder if the problem is the printer’s or the router’s?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.