08-31-2015 11:28 PM
My MG5520 printer has permanently now been returning 'printer not responding' message, for both LAN and Bluetooth connections. Previously it had been sporadic and sporadically working. A couple of the color ink levels are low but not empty, the black ink is fine and recently replaced.
09-02-2015 10:49 AM
Hello.
To try and resolve this issue, temporarily disable any firewall or anti-spyware programs on the system. Then see if you are able to communicate.
If you continue to have difficulties, find more help at Contact Us.
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