Hi blunt007,
When attempting to print in a wireless LAN environment, message Printer not responding may appear. There are several possible causes for this message.
- The computer and access point (or wireless router) have lost connection.
Restart the computer and then attempt to print again. - The access point (or wireless router) and wireless printer may not be communicating. Power off and back on the access point and
printer to restore communication. - The printer driver may not be set to the correct printer port on the computer. Ensure the printer driver is configured to the proper port.
- The Canon wireless printer will detect nearby access points. If an incorrect access point was inadvertently selected, you will be able to select the correct one. Confirm the network name matches the one selected on the printer and the one on the computer.
- To confirm the network name matches the one selected on the printer and the one on a Windows computer, click here.
- To confirm the network name matches the one selected on the printer and the one on a Macintosh computer, click here.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
