03-02-2022 12:19 PM
I recently switched to ATT&T fiber from Spectrum. Scanning to email via SMTP from my Google account worked fine with Spectrum however that stopped when on AT&T. Troubleshooting steps I have taken:
Being that my computer can send an email from a client using the same settings, it stands to reason the router nor AT&T in general is blocking SMTP traffic. I am currently at a loss. My last thought it the printer is sending the SMTP traffic weird somehow?
I would appreciate any new troubleshooting steps that would not be covered under the above steps already taken.
Solved! Go to Solution.
03-04-2022 08:16 AM
AT&T was blocking port 25. I had to change the port manually in this printer (just checking the box for TLS didn't change it to 587)
03-04-2022 08:16 AM
AT&T was blocking port 25. I had to change the port manually in this printer (just checking the box for TLS didn't change it to 587)
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