MAXIFY MB2120 won't show print preview anymore

[ldodge72]

I have a canon Maxify MB 2120 printer which all of a sudden when I go to print it doesn't show the print preview.  Can anyone tell me how to reset it so I can see it before I print?  Thank you!!!

[Stephen]

Hello, and welcome to the Canon Community! 

So that the Community can help you better, we will need to know more information:
• What exact model printer are you using (usually on the top or front of the unit)?
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

[ldodge72]

Maxify mb2120, no error messages, Windows 10/11 and my printer is conncted by wifi. It's always worked so I could see what I'm printing. It was helpful because if there were 5 pages and I only wanted to print certain pages I could see the ones I wanted to print. Thank you.