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Issue Re-Installing Drivers on New MacBook

kmc054889
Apprentice

Hello. I recently got a new MacBook Air (2022 model) and need to re-install my scanner driver. I've tried to do so several times and it goes through the process and installs (note: when doing the install it skips over the installation location so I cannot select where I want the driver installed). However after the install is completed I cannot locate the driver anywhere. I've checked every folder I have and it is nowhere to be found. I have no clue what else to do or where else to look. I need the scanner to submit school work so if anyone has any ideas it would be greatly appreciated. Thank you.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon 
equipment you are using. Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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