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Insufficient privileges to install Canon MF414DW

keebcanon
Apprentice

Hello!

 

We have 5 new computers for which I'm trying to install the drivers for the scanning capability, but it won't install.

I keep getting the following error:

 

"you do not have sufficient privileges to install the program. Log on again with administrator privileges"

 

All 5 users are administrators.

I've right clicked on the install folder and chose 'run as admin'.

I've done the same to the actual driver install file.

 

I've checked security measures and nothing is blocked.

I can print to that printer.

 

The function we need is to scan from the machine to a specific folder.

It's currently set up from the 'old' computers to do that.

 

These are new HP laptops with Win 10 business version 1909 build 18363.836

 

The printer is the MF 414DW.

 

Cheers,

Brian

 

20 REPLIES 20

Time to update this answer. It's dated and not useful. 

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