06-01-2020 01:53 PM
Hello!
We have 5 new computers for which I'm trying to install the drivers for the scanning capability, but it won't install.
I keep getting the following error:
"you do not have sufficient privileges to install the program. Log on again with administrator privileges"
All 5 users are administrators.
I've right clicked on the install folder and chose 'run as admin'.
I've done the same to the actual driver install file.
I've checked security measures and nothing is blocked.
I can print to that printer.
The function we need is to scan from the machine to a specific folder.
It's currently set up from the 'old' computers to do that.
These are new HP laptops with Win 10 business version 1909 build 18363.836
The printer is the MF 414DW.
Cheers,
Brian
Solved! Go to Solution.
02-19-2024 03:09 PM
Time to update this answer. It's dated and not useful.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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