12-03-2020 03:56 AM
When installing Pixma ix6810 on macOS Big Sur 11.0.1
"Information acquisition error"
Failed to acquire driver and software information. Check the network connection and try again.
Anyone experiencing this problem?
01-03-2021 02:37 PM
I'm getting that same message as you. Did you end up fixing it? I've disabled firewall, checked connectivity, reset my router, disconnected other devices, checked permissions and still get the same error.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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