12-03-2020 03:56 AM
When installing Pixma ix6810 on macOS Big Sur 11.0.1
"Information acquisition error"
Failed to acquire driver and software information. Check the network connection and try again.
Anyone experiencing this problem?
01-03-2021 02:37 PM
I'm getting that same message as you. Did you end up fixing it? I've disabled firewall, checked connectivity, reset my router, disconnected other devices, checked permissions and still get the same error.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
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PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
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