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Image Class MF642CDW - Drivers will not download

pastadicasa
Apprentice

Hello:

 

I know this question has been asked on this site and i have tried the fixes that pertain to my issue, but none are working.  Printer Drivers will not go through full installation via Windows 10 on my HP laptop.  I am trying to connect to the Printer via the wireless Network and my PC is not seeing the Printer.  Also tried a manual set-up with the Printer IP adress and that is not working either.

 

Have checked router, IP, etc and everyting is set up correctly.  What could possibly be blocking the connection, besides the Firewall which I already tried disabling.

 

Im on hold with Canon but its supposed to be a 40 minute wait.

 

Any suggestions would be much appreciated.

 

Thank You !

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