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IP8720 on Windows 10. I've updated the My Image Garden software internal error.

mtmouse
Apprentice

When I try to print a CD label Image Garden reports an internal error. Printer is fine and works with other apps.

Problem in new as I have been using it for years to print cd and dvd labels.

3 REPLIES 3

SamanthaW
Moderator
Moderator

Hi there! 

Can you please double check the front or top of your printer for the model number? While iP8700 is a series, we want to be sure we know the specific model number for the community to better help you! 

Pixma IP8720

mtmouse
Apprentice

ip8720. works fine printing photels, etc, but won't print cd's.

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