How to get the PIXMA MX860 to work with Windows 11

[bigpapa95843]

Hello-I have the Pixma MX860 and just got a new Windows 11 laptop.  Unfortunately, it says it's not compatible with my printer.  Does anyone know how to get the laptop to work with the printer?

Thanks!

[normadel]

If the new laptop has an ARM/Snapdragon CPU, it IS NOT compatible with the Canon driver. The driver you downloaded is for Windows on Intel/AMD-CPU computers. It's too bad that Canon is not doing a good job of supporting ARM processors. You will be limited to what the ARM version of Windows 11 can provide for functionality with the printer.

[Ron]

Hello bigpapa95843, 

Thanks for letting us know what Canon product you've got. The PIXMA MX860 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!