How can I manually input a new network provider because I can't get the printer to use it

[holram4]

On Friday I had U-verse installed. I followed the Canon book instructions - at least 8 times - but it never askes me to select the new network, nor can I input the passcode so the printer is staying on the old network and the computer is on the new. They, therefore don't see each other! Can't I do something manually?

[Michael]

Hello holram4. 

Please tell us what Canon printer you have so we can properly address your concerns.

For faster assistance, please visit the following link below to contact our support group.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer