10-19-2024 11:31 AM - last edited on 10-19-2024 11:35 AM by Danny
I need help connecting my TS6420 printer to my computer. I wish there was a printed manual so I could follow each step. But I have to go to the computer and it is too confusing. Anybody got a suggestion how to do it? I'll by so thankful.
10-19-2024 11:36 AM
Thanks for joining the conversation, dutchess!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
10-22-2024 12:44 PM
Are you using the IJ Network Device Setup Utility? Here the link to the manual, fair warning, it's over 400 pages. But it will walk you thro the setup using the IJ Network Device Setup Utility and it lists pretty much any problem you could run into and how to fix them. https://www.usa.canon.com/support/p/pixma-ts6420#idReference%3Dmanuals
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