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PIXMA TR4720 Trouble connecting to computer via Wi-Fi

Donmon
Apprentice

Frustrated!

When I am running the master setup it is not able to connect the printer to the network. But, if I connect it manually it will say the printer is connected; but then, I cannot see the printer when I try and add a device in settings.  In addition, when I try and add printer drivers from Canon it will not recognize the printer. 

I am working with printer- Pixma TR4720

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, Donmon!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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