Driver is not as described for imageCLASS MF746Cdw

[Boolie]

When I tried to installed the driver after downloading, I get the error message that is it not 64 bit.  However, the Canon driver site description states it is 64 bit.  Could you please verify and advise?  Here is the screen shot. 

Operating system: Windows 11 (new Microsoft Surface 13)

It correctly detected by the site.

Thank you.

[Stephen]

Are you sure your Surface has a 64-bit processor and not a Snapdragon or ARM processor?

If you need help getting it setup, don't hesitate to reach out to support at 1-800-OK-CANON (800-652-2666).

[shadowsports · Accepted solution]

Hi Boolie,

Your device has an ARM based processor. The setup software is designed for Intel or AMD based systems.  

Please see this article which applies to MF series printers as well.  

PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers https://share.google/j8W4dvIpiMKH343vn

[Boolie]

Thank you for the information.  I went to the site you provided; however, it did not list Canon imageClass printers for the ARM-based computers.  I have MF743Cdw laser printer, and just would like to confirm that it means that Canon does not have a solution for me?

[Boolie]

Thank you for your question.  I checked and I do have a Snapdragon.  Would there be a driver for the image CLASS MF743Cdw printer setup?