Hi Biancasalanta,
It looks like the PIXMA MP250 has been retired, which means support from Canon USA directly is no longer available. The Canon Community may be able to offer suggestions though!
You can also speak with a Canon Upgrade Program specialist to see what your options might be to help get you into a discounted current-generation printer that would be compatible with your current needs. They're at 866-443-8002.
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