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Connect IP8720 to new router

lmroberts36
Apprentice

I have tried everything I can to get new router settings for my IP8720 but have been unable to setup the wireless access. I reinstalled the software and went through the setup at least 6 times but I get a message "cannot connect to the device" using WPS or using a USB connection to setup the wireless. The printer works fine using a USB connection but it cannot be detected when trying to setup a wireless connection. I would appreciate any assistance. Tnx!

1 ACCEPTED SOLUTION

Oh I remember.The solution had to do with establishing a WDS port and connecting through that,

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3 REPLIES 3

Michael
Product Expert
Product Expert

Hello.

 

Visit THIS LINK for details on the methods that can be used to connect the printer to your network.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thank you for your reply. I was able to connect the IP8720 to my new router. Don't ask me how because I was frantically trying a bunch of different methods and one of them worked. I did try several times the procedure at the link you provided and it was likely one of the attempts using this method that worked.

Oh I remember.The solution had to do with establishing a WDS port and connecting through that,
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