02-16-2021 06:41 PM
I've run through the setup process multiple times, and to no avail. I did just replace my modem with a mesh unit, and when I checked out what they had to say, I got a message stating my printer must have this or it won't work: "WPA2 AES-based CCMP encrtption". Does anyone know if it does?
02-17-2021 09:21 AM
Greetings,
It sounds like you purchased an EERO?
Start with this:
The printer will only connect to a 2.4Ghz network. If your mesh system is using one SSID name for all broadcasts 2.4/5G, try temporarily disabling that and give each network a separate SSID name.
Now see if the printer will connect to the 2.4Ghz broadcast.
Yep, it looks like they recommend it as well:
How Do I Temporarily Hide the 5GHz Band on My eero Network? – eero Help Center
~Rick
Bay Area - CA
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