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Computer can't find imageCLASS MF465dw scanner, prints OK

bhweber
Apprentice

I have a MF 460 printer/scanner. It is wired to my Mac Computer running the latest Mac OS. I can use the scanner remotely from a laptop in my house. However when I try to scan from my wired computer it cannot find  scanner. It prints from that computer, but will not scan from the wired computer.

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, bhweber!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MF460 series.  The model number should appear on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

bhweber
Apprentice

The model # is 465DW

 

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