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Canpn IJ Network Tool fails to connect MP620 to MAc OS10.8.3

bill00m
Apprentice

After installing the printer onto my wireless network with the appropriate Canon IJ network tool, Mac displays correct info about the wireless LAN network and the MP620. But on "Print" it says "Printer not connected"  It does print on a Samsung printer on the same wireless LAN.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello bill00m. 

 

Please try installing the latest CUPS printer driver, scanner driver and IJ Network tool from our website to see if this will resolve your issue.

 

Please visit the following link to access the latest downloads:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp620#Dr...

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