10-03-2024 05:38 PM
Hello everyone. I need help badly. This problem is really frustrating. I have a Canon Pixma G7020 printer. It was working fine until a couple of days ago. When I try to print something, I get a message that says the printer is offline. I have tried downloading the driver several times to try to correct the problem. When I get to print a test page, the printer will print the test page, but when I try to print a document, then I get the printer is offline message. I have tried with the ethernet (wired) set up, and also the wifi set up and get the same results. I really like this printer except for this. I have seen that others have had this problem as well. What did you do to correct this? Please help!!!
Thanks.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.