02-03-2021 08:32 PM
I recently got a new router, and when I attempt to perform setup from the touchscreen on the printer, the setup does not prompt for WiFi password, and will begin attempting to connect to the network. I have performed a LAN settings reset, as well as a factory reset, and the setup still does not prompt for passphrase. Please advise.
02-04-2021 11:20 AM
Greetings,
This should help:
Canon Knowledge Base - Wireless Set Up - PIXMA MX922 Printer
Let us know.
Thanks
~Rick
Bay Area - CA
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10-11-2022 12:28 PM
Not helpful. The problem is when the enter passphrase screen should appear it doesn't. Following the instructions doesn't solve the problem.
10-28-2022 02:22 AM
This is what worked for me. My ISP replaced a defective gateway with the same model. It doesn't support WPS or PIN methods and the printer doesn't prompt for the passphrase. Using the browser I went to 192.168.whatever and the SSID default setup was WPA2/WPA3 (AES). I figured WPA3 was newer than the printer, so I set up a 2nd SSID using just WPA2. The printer detected both networks and I selected the 2nd one. I was prompted for the passphrase and completed the setup. The missing WPS button might not be the problem. It might be that the printer is drawing a blank when it sees a new encryption code.
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