Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon MX920


Does anyone have a fix for the wireless settings for Canon MX 920?


I have had Canon printers for at least six years, never a problem until recently.


I purchased a new Canon MX 920 printer in July.  Ever since I had this printer it has been a pain in rear side.

The printer is constantly "Offline".


Steps I have tried to resolve:

1.  Re-installed printer drivers on all computers on home network.

2.  Re-inputted wireless settings on the printer.

3.  I have rebooted computer and printer when it is offline....which is constantly.

4.  I have logged into my router and verified printer.  The router is showing it as connected.



This is total pain in butt.  I can never print anything without a thirty to sixty minute ordeal of constantly rebooting the darn printer and computers.  There is no error code, just on printer status on computers state the printer is offline.



To me, I have lost faith in Canon printers because of this.  I have browsed thru forum and online and it seems to be a common problem with Canon wireless printers.  They will not maintain their connection.  The problem is with the printer itself.  As I mentioned, the device is saying offline however when this occurs if I check my router it is showing that the printer is connected to network.  The printer itself is at fault, it is a piece of plastic junk.



Oh I have forgotten one important detail.


I cannot print wireless as mentioned.  I get the message "printer offline" and to turn on the printer.



Even when I am getting the "printer offline" when I try to print I can walk over to the darn thing and scan something without any problem.  It will send the scanned document to which computer I select.  



So anyone have any ideas why this heap of junk will not wirelessly print yet will scan and send wirelessly?????



Additional troubleshooting will have to be done to narrow down the cause of your issues.  Please contact our support group using the link below for additional assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.