Hi va333,
A test page should be printed. The nozzle check pattern shows if each print head nozzle is operating properly. To do this, please follow these steps:
1. Make sure that your PIXMA MG3550 is turned on.
2. Load a sheet of Letter-sized plain paper in the front tray.
3. Open the output tray extension, open the paper output tray, then extend the paper output support.
4. Hold down the Stop button until the Alarm lamp flashes orange once, then release it immediately.
5. The nozzle check pattern will be printed. Please compare the test page that you printed with the one that has been attached to the bottom of this post.
If the test page does not match the example attached to this email, printhead cleanings should be performed. To do this, please follow these steps:
1. Hold down the Stop button until the Alarm lamp flashes orange twice, then release it immediately.
2. The machine starts cleaning the print head. The cleaning will be complete when the ON lamp lights green after flashing.
Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 to 2 minutes.
After performing a few cleanings, please print another test page.
Does the test page print correctly? If not, please contact our support group using the following link:
http://Canon.us/ContactLI
