12-22-2015 04:11 PM
MF tool box is installed on computer but when attempting to use it, says cannot communicate with scanner. I can print via the wireless network but cannot scan.
12-22-2015 04:17 PM
what version of windows are you using
12-22-2015 04:18 PM
Windows 7
12-22-2015 04:21 PM
I am having the same exact problem with MF6160dw but on Windows 10
It worked fine on windows 10 until I upgraded to Windows 10 Pro Version 1511 OS Build 10586.36
03/17/2026: New firmware updates are available.
EOS R7 - Version 1.8.0
EOS R50 - Version 1.5.0
SELPHY CP1500 - Version 1.0.7.0
PowerShot V10 - Version 1.5.0
01/20/2026: New firmware updates are available.
EOS C70 - Version 1.1.3.1
EOS C80 - Version 1.0.5.1
EOS C400 - Version 1.0.8.1
XF605 - Version 1.0.8.1
11/20/2025: New firmware updates are available.
EOS R3 - Version 2.0.0
EOS R1 - Version 1.2.0
EOS R5 Mark II - Version 1.2.0
EOS R5 - Version 2.2.1
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
EOS R10 - Version 1.7.0
EOS R8 - Version 1.5.0
Powershot V1 - Version 1.1.0
EOS R50V - Version 1.1.1
