09-15-2013 06:40 PM
I don't know what I am doing wrong. Followed the directions on set up. It was great the first day and then offline. I always have to reconnect to our wireless network and that is only hit and miss. I don't know what I am missing, but I am desperate....3 kids in school always needing to print....... this is too much stress! Please help!!
12-28-2013 03:19 PM
Same issue for me, but it's a MX922. Cycling power brings it back, but it's very annoying.
01-02-2014 12:36 PM
I'm having problems with my MX922 - has started to drop connection to my router (have to restart the printer each time want to print) as well as recently giving me a error that I need to load paper into the top paper drawer (shich is for photos and the like) each time I try to print items from web site that I use every day. Have to print to a PDF, save it to my Mac and then open the PDF to print. VERY VERY dissapointed in Canon. May be going to HP if this keeps up and no fix in sight!
01-17-2014 03:44 PM
No one hear appears to have an answer. I have had many canon products and all worked very well. I am really disappointed with the MX920 and am ready to throw it away. Every time I want to print to it in the other room it is offline and I have to spend time reconnecting or rebooting or futzing with it. Oh thats right, I forgot that my time is totally worthless.....
07-05-2014 08:44 PM
My 922 has two listing in the printer Q, it lists "920 series printer" and "920 series printer WS".
If I change the printer used from "920 series printer " to "920 series printer WS"(on the drop down list-I use windows 😎 when I go to print, it prints with no problem. If I go back to "920 series printer" it shows printer errors.
09-11-2014 03:29 PM
Tried ALL above, to no avail... playing with router, network settings, reinstalling canon software.
After reinstall, worked for 4 days, then went offline, again.
Today, found old thread for MX430 - suggestion of changing port to CNGJNP WORKED! It's at the bottom of the port list. The install automatically selected 'WS' as the port - WHY? Here's the link: http://forums.usa.canon.com/t5/Printer-Multifunction-Support/My-MX430-keeps-going-offline-and-won-t-...
May be more challenging for Win8 (I have Vista and Win7 on mixed wired/wireless network. My MX922 is wired
11-19-2014 06:18 PM
Why is there no solution to this issue posted here?
I'm using windows 8.1 as well and it continues to go offline!
12-04-2014 01:20 PM
12-23-2015 10:04 AM
what was the answer
12-23-2015 11:33 PM
HERE is the fix!!!! Go to settings then LAN settings then other settings then " wireless LAN drx" and disable it.
Your printer will no longer disconnect!
This is a power saving feature that is malfunctioning.
07-16-2016 10:23 AM
I tried that one and STILL it goes offline in 1 to 3 days.
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