cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accounting manager does not calculate costs

jecruz
Apprentice

Printer: PRO-1000

The accounting manager does not calculate costs when using a custom media type. The only way to get it to calculate costs is to create a duplicate and change the media type to one of the Canon media types. This causes the actual paper type not to be tracked. For example, I created an entry for Inkpress Pro Silky, but the cost isn't calculated, and the media type appears as "Unknown". Once I duplicate it and use "Photo Paper Plus Semi-gloss" the accounting manager calculates the cost.

I am not sure if this media type is connected to the ICC profile used during the print job, as the Inkpress Pro Silky paper uses the "Photo Paper Plus Semi-gloss". If this is the case, then the software should have a section for the paper/product name to keep track of the costs of non-Canon paper.

jecruz_0-1703307464619.png

 

 

0 REPLIES 0
Announcements