Accounting Manager calculating paper consumed incorrectly for imagePROGRAF PRO-1000

[res]

Usually accounting manager calculates this correctly, but for one specific job, it is saying that a 17"x41" print is 0.2164 square feet. Does anyone know how to fix this?

[Danny]

Hi, res!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[res]

It is a Canon imagePROGRAF PRO-1000

[normadel]

There's something wrong in the formula being used to calculate for the first item, obviously. Can't you look at it?

[res]

This is canon's accounting manager software. As far as I know, there isn't a way to adjust the calculations.