06-24-2020 06:17 PM
Difficult fir us to help out with something (like this) we cannot see.
If done carefully, you should be able to depress the release for the cartridge.
06-24-2020 06:50 PM
When I open up the print head bay, the entire print carriage slides over to the right and gets stuck under other parts of the printer, such that there's no print head access.
06-25-2020 02:40 PM
Are there any error codes or error messages showing on the LCD display of the printer? If so, what is the exact error code?
06-26-2020 01:20 PM
Unplug the printer, then firmly press down on each of the inks you can reach. Once you've pressed on the reachable inks, try manually moving the inks toward the center, pressing down on each new tank that comes into reach. If the ink holder doesn't move readily, don't force it.
If you're unable to move the inks from under the side, then the MX892 will need to be replaced.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.