04-28-2019 09:20 PM
our 922 suddenly stopped printing in color all cartriges are ok wife took all out and reinserted them pulled plug will print in clean nozzle and test pattern but wont do a pic or even text in color ( she did get it to do a little but red came out green)
HELP we use this in our craft bussiness and hate to have to get a new one
05-01-2019 02:23 AM
Hi forrestr,
To troubleshoot this issue I recommend reseating the print head followed by performing two cleaning and one deep cleaning. Skip the nozzle check cleaning until after the deep cleaning process.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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