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New Contributor
Posts: 1
Registered: ‎01-25-2017

Printing blank pages

My MG 5520 has been acting up lately. It will not print anything, not even in the tests. Everything I print, whether it is from a scan, a copy or printed from my computer results in a completely blank page. I have taken out the printer head and cleaned it a couple of times, and I have run multiple cleanings and deep cleanings, and nothing has happened. After I took the printer head out the second time, it no longer recognizes one of the ink cartridges. 

Product Expert
Posts: 2,715
Registered: ‎10-16-2012

Re: Printing blank pages

[ Edited ]

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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New Contributor
Posts: 1
Registered: ‎04-12-2018

Re: Printing blank pages

I also have this problem, but do not see any "Contact Us" link below. ????
Moderator
Posts: 185
Registered: ‎05-10-2016

Re: Printing blank pages

Hi Nisamoon!

 

If you click where Michael wrote the words "Contact Us" you will be directed to our contact page. We hope this helps!

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