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New Contributor
Posts: 1
Registered: ‎02-19-2019

Pixma mg7750 didn't work straight out of the box.

I had a MG7750 staying unused in its untouched box for about 3 years. I tried to set it up today, to no avail. It appears that it can't be powered on.

 

Pressing the ON/OFF button turns on the power light (little white one) , together with an orange triangle on the right-hand side of the printer. The display does not turn on and the printer is unresponsive. Also, the printer can't be powered off from the ON/OFF button. Pressing that button does nothing.

 

Other electric appliances work when powered from the same socket. Changing the power cord does nothing. Any help welcomed. Thank you.

Product Expert
Posts: 1,179
Registered: ‎11-19-2018

Re: Pixma mg7750 didn't work straight out of the box.

Hi pgro,

 

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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