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Registered: ‎02-01-2019

MX490 out of paper errors but there is paper in the tray

this is on linux mint.

printer has always been fine.. now it claims its out of paper and and the tray is full.........

 

lpinfo -v
network lpd
network ipps
network beh
network https
network ipp14
network socket
network http
direct hp
network ipp
network smb
serial serial:/dev/ttyS4?baud=115200
direct hpfax
network dnssd://Canon%20MX490%20series._ipp._tcp.local/?uuid=00000000-0000-1000-8000-9C32CE0CFEE1

 

 

i turned up debugging but nothing much in the cups error logs.

 

 

I [01/Feb/2019:23:37:12 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:12 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:12 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:12 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
I [01/Feb/2019:23:37:13 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:14 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:14 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:15 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:15 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:15 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
I [01/Feb/2019:23:37:15 -0500] Expiring subscriptions...
I [01/Feb/2019:23:37:16 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:18 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:18 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:18 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:18 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:18 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
I [01/Feb/2019:23:37:19 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:23 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:23 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:23 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:23 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:23 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
I [01/Feb/2019:23:37:24 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:31 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:31 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:31 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:31 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:31 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
D [01/Feb/2019:23:37:32 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:32 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:32 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:32 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:32 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
D [01/Feb/2019:23:37:33 -0500] [Job 248] Getting supported attributes...
I [01/Feb/2019:23:37:33 -0500] Expiring subscriptions...
D [01/Feb/2019:23:37:33 -0500] [Job 248] Get-Printer-Attributes: successful-ok (successful-ok)
I [01/Feb/2019:23:37:33 -0500] [Job 248] The printer is in use.
D [01/Feb/2019:23:37:33 -0500] [Job 248] update_reasons(attr=3(spool-area-full-report,...), s=\"(null)\")
I [01/Feb/2019:23:37:34 -0500] Expiring subscriptions...

 

 

printer.png

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