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New Contributor
Posts: 2
Registered: ‎01-17-2018

MG7700 will not duplex print

When printing using duplex printing, the printer prints page 1, leaves the back blank, then prints page 2 on a new sheet of paper, but turned upside down.  I am on a Mac.

New Contributor
Posts: 2
Registered: ‎01-17-2018

Re: MG7700 will not duplex print

Anyone?!

Moderator
Posts: 1,676
Registered: ‎07-08-2013

Re: MG7700 will not duplex print

Hi, pierce97!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

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Product Expert
Posts: 3,050
Registered: ‎10-16-2012

Re: MG7700 will not duplex print

Hello.

 

Does this issue occur with any document or program that you attempt to print from?  This may be related to the document that you are attempting to print.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

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