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New Contributor
Posts: 2
Registered: ‎11-07-2019

Re: IJ Scan Utility 2.3.4 for Mac OS Catalina

[ Edited ]

I have this exact same problem for the IJ Scan utility using my MG5520. I've downloaded all of the latest print & scan drivers and the latest scan utility ... and applied all of the latest MacOS updates for MacOS Catalina 10.15.1.

New Contributor
Posts: 2
Registered: ‎11-07-2019

Re: IJ Scan Utility 2.3.4 for Mac OS Catalina

The November 1, 2019 scan utility update does not fix the problem. PDF scans only one page and then fails to scan a second page.     

 

Screen Shot 2019-11-07 at 11.41.52 AM.png

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New Contributor
Posts: 1
Registered: ‎11-10-2019

Re: IJ Scan Utility 2.3.4 for Mac OS Catalina

[ Edited ]

I have the same problem with a Lide220 Scanner and this worked so it may work for you.

 

https://www.canon.co.uk/support/consumer_products/products/scanners/lide_series/canoscan_lide_220.ht...

JCG
Occasional Contributor
Posts: 5
Registered: ‎10-11-2019

Re: IJ Scan Utility 2.3.4 for Mac OS Catalina

THanks! Your solution worked even though my model was not listed as compatible.
New Contributor
Posts: 1
Registered: ‎11-24-2019

Re: IJ Scan Utility 2.3.4 for Mac OS Catalina

Thankyou for posting. I used your suggestion in order to use the scan utility again following the Catalina release with my MG printer/scanner. I am surprised Canon do not make users aware they can use the updated software with other of their products on a Mac.
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