12-28-2015 02:54 PM
I have a Canon SX50 HS camera. Recently bought a remote control. It was working fine. Now each time I plug it in it takes a picture. Then I can't activate the remote. Each time I switch to another mode it automatically takes a picture. What has happened?
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12-28-2015 03:09 PM
So that the Community can help you better, we will need to know the exact make and model of your remote control. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!