04-06-2014 06:03 PM - edited 04-06-2014 06:45 PM
went to download pix from camera this time computer says does not detect camera. tried updating canon utilities my usb ports are working is threre a fix-a1100is camera and I havw vista on my computer
04-06-2014 06:22 PM
Hi!
So that the Community can help you better, we will need to know exactly which camera model you have, and the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.