powershot elph 110 HS

[faatchance]

flash not working - how can I troubleshoot this?  I have changed the battery and tried all the flash features.  I was using the camera with the flash and then it just stopped working

[Mykolas]

Hi faatchance!

Thanks for posting!  I understand that the flash on your PowerShot ELPH 110 HS is no longer working.

At this point, you have done everything you can to get the flash to fire, so the camera will need to be serviced by our Factory Service Center.  To start the repair process, you'll need to complete a Repair Request on our website.

If the camera is more than a year old, you may participate in the Canon Loyalty Program instead.  The Canon Loyalty Program option allows you to replace your current camera for a discounted fee, plus shipping.  The original non-functioning camera would then be returned to Canon USA for recycling using a prepaid shipping label that would be provided.  

If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.  Let them know you have been working with online support and the Canon Loyalty Program was offered.  Be sure to have your serial number for your camera at the time of your call.

[faatchance]

Thank you for responding.  The camera was bought in february 2013 and will be sending it in for repair.  We have been in contact with your technical support dept.