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message REPLACE BATTERIES batteries replaced same message again

jerryleerx1
Apprentice

message REPLACE BATTERIES           batteries are replaced      same message again

4 REPLIES 4

Tiffany
Moderator
Moderator

Hi Jerryleerx1,


So that the Community can help you better, we will need to know exactly what equipment you're using.   Any other details you'd like to give will only help the Community better understand your issue. Thanks!

 

Mykolas
Authority

Hi jerryleerx1,

 

Try cleaning the contacts on the batteries and inside the battery compartment using a soft microfiber cleaning cloth.  If the message still appears, then your camera will need to be serviced.

 

To start the repair process, you'll need to complete a Repair Request on our website.

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Thank you. That worked!

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