06-22-2014 04:53 PM
Hello, anybody there? Now after spending HOURS trying to access the canon image gateway, I see that many other people are having the same problem. AND that the cgi is currently offline for service. AND that canon does not bother informing their customers of a supposedly temporary outage. Does canon not realize that this is a major customer service issue affecting many people that are now currently very pissed about their lost time and being treated very rudely by canon? I think we should all immediately return our cameras. Then maybe they would get it.
06-22-2014 05:21 PM - edited 06-22-2014 05:21 PM
Hi lindalaurin,
We sincerely apologize for any inconvenience this has caused. We're aware of the issue and are working to get it back up as soon as possible. We appreciate everyone's patience!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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