08-26-2023 10:25 AM
I’m fairly new to digital cameras, but I just bought the canon SD 1400 IS. It’s fully charged and it seemed to be working well just a few minutes ago, but I fiddled around and changed some settings and suddenly every time I take a photo, it doesn’t seem to save. It shows the flash, but when I try to go back to view the photos, it shows a black screen and says “no image”. It’s a new SD card I believe with 16GB on it. I’m kind of freaking out because I need to be able to use this camera in about 2 hours. I would appreciate some help!
08-26-2023 10:45 AM
Thanks for letting us know what Canon product you've got. The PowerShot SD1400 IS is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
08-26-2023 03:22 PM
Try resetting the camera's settings back to default.
07/01/2024: New firmware updates are available.
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03/26/2024: New firmware updates are available.
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