09-17-2017 11:19 AM
I am trying to connect my Canon PowerShot G7X Mark II to my Windows 10 computer.
Where do I find the PIN? (Or, "What am I doing wrong?")
Thanks!
Solved! Go to Solution.
09-17-2017 09:38 PM
Thanks, Stephen.
Your link went to the G7X. I do have a G7X Mark II (apologies for the confusion). That video is here. I'd watched that video several times and my experience matched it until 4:58, at which point my PC did not make the "connection noise," didn't ask what I wanted to do when the device connected, and the camera continued to display "Connecting" as shown at 4:32 (until it timed out).
HOWEVER, on a whim I ran the Windows 10 Troubleshoot program and chose Hardware and Devices. It reported a problem with the Canon driver, did some magic, prompted me to reboot, and voila! The next time I went through the steps it worked!
Thanks for your, and others, assistance! Although those suggestions weren't the solution, they kept me hunting until I (er, the Troubleshoot program) discovered the faulty driver. And FWIW, I had removed the device from the Devices and Printers dialog a dozen times (although it was still displayed in that dialog after removing it--a sign of trouble I expect) and checked to make sure it wasn't in the Device Manager (it wasn't). In any case, I'm up an running.
Happy Camper
09-17-2017 11:41 AM
The PIN might be in your router info the defaults are usually 0000 or 1234. Also you can chose the PBC method to connect rather than the PIN method in the setup
09-17-2017 12:31 PM
@John_ wrote:The PIN might be in your router info the defaults are usually 0000 or 1234. Also you can chose the PBC method to connect rather than the PIN method in the setup
Thanks for the reply, John.
The PC is prompting for the camera's PIN, not the router's PIN, so I don't think the PINI would be found on the router.
Per step #2, above, I am using the PBC method (yet the PC is prompting for a PIN).
For the heck of it, I tried both 0000 and 1234 as the PIN. No go. The PC would display "Connecting" for a long time (minutes?) and eventually the PC would say, "Your camera quit waiting. Try adding it again."
09-17-2017 12:43 PM - edited 09-17-2017 12:44 PM
Crazy stuff and there is no mention at all in the G7X manual for the default PIN at least that I could find. The manual also implies that in PBC mode no PIN is required
At this point if I were in the same predicament I would look at the router in search of the PIN. Even though it states the cameras PIN the wording might be misleading and the cameras PIN might be supplied by the router.
09-17-2017 12:51 PM
Yeah, truly crazy. It seems like the camera is connecting to the network, because it sees the name of my computer. And I've deleted the wireless info on the camera and then connected it using both the WPS button on the router as well as by choosing the network name on the phone and then entering the network's password manually. Both seem to work correctly, because the phone displays "Connected device: <my PC's name>".
The problem seems to be when I'm then adding the device on the PC and the **PC** asks for the PIN of the camera.
FWIW, I did try entering the router's PIN, but no worky.
09-17-2017 01:19 PM
Canon has "How To" videos on making wireless connections to most of their cameras. Find the camera's service page.
You can download the latest software from that service page, too.
09-17-2017 01:23 PM
Thanks. I did watch the video for this camera (it's good) and download the latest software before making my original post. In the video, the PC never prompts for a PIN but goes to "What do you want to happen when this device connects" (or something very similar).
09-17-2017 01:40 PM
@sachelis wrote:Thanks. I did watch the video for this camera (it's good) and download the latest software before making my original post. In the video, the PC never prompts for a PIN but goes to "What do you want to happen when this device connects" (or something very similar).
So, answer the question, or even better, just close the window. If you see that window, it means you're connected.
09-17-2017 03:01 PM
The VIDEO never prompts for a PIN but asks the question. HOWEVER, when connecting MY camera, the PC prompts for a PIN. Hence this thread.
09-17-2017 03:22 PM
FWIW, here is Windows 10's prompt for the camera's PIN:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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