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The lens on my Power Shot SD980IS will not open when turned on. Battery is fully charged. Any ideas

dnbokel
Apprentice
 
1 REPLY 1

t00nz843z
Contributor

First contact Canon at 1-800-OK-CANON to see if they can help resolve the problem.  But if not, and if the cost of professional repair is more than the value of the camera, then consider the following troubleshooting steps.  Please note some of the last steps (Fixes 6 and 7) involve some risk to the camera, so weigh your options carefully before considering them:

 

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